Independent tool, not affiliated with Meralco or the ERC. It helps you prepare the Step 1 written request for an actual reading/meter test and, in Pro, a Step 2 ERC escalation draft — it does not file anything automatically and does not replace the notarized formal complaint an ERC case requires. Nothing you type is uploaded anywhere.
1. Your account & billing details
2. Consumption — this bill vs. your normal months
Enter the kWh consumption shown on your last 3 normal bills (any order) and the kWh on the bill you're disputing. You'll find this figure on each bill's usage summary.
Does anything below apply to this bill?
3. Your result
4. Step 1 — Request for Actual Reading & Meter Test (free)
Copy this into an email or letter to Meralco Customer Care, or your local Business Center. Keep a copy and any reference number they give you — you'll need it if you escalate later.
5. Evidence checklist & Step 2 escalation (Pro)
Free shows the first 2 items. Pro unlocks the full checklist plus the ERC Consumer Affairs Service escalation letter, for use if Meralco doesn't resolve your Step 1 request.
Pro — $3 USD
Full 6-item evidence checklist, the Step 2 ERC escalation letter, and a downloadable/printable
dispute packet combining everything.
ERC Consumer Affairs Service escalation letter
Unlock Pro — $3 USD
Full 6-item evidence checklist, the Step 2 ERC Consumer Affairs Service escalation letter, and a
downloadable/printable dispute packet combining your Step 1 letter, checklist, and escalation draft.
One-time payment, permanent unlock.