Nigeria's electricity bands (A-E) fix your ₦/kWh rate by the hours of supply your feeder promises — Band A can cost 4-5x Band D. NERC itself ordered 9 DisCos to compensate Band A customers in 2026 for not delivering the hours they billed for. TrueBand logs your real supply hours, calculates your true band, and shows the exact overcharge — free, in minutes.
The gap between what you're billed and what you receive is documented, widespread, and refundable.
NERC's own reporting linked ₦105.05 billion in credit adjustments to estimated billing and band-tariff violations following the Band A rollout.
Vanguard (Feb 2026) documented a customer billed at Band A prices while receiving Band D hours of supply — the exact pattern TrueBand checks for.
In 2026, NERC ordered nine DisCos to compensate Band A customers for supply shortfalls — reclassification and refund is an established remedy, not a long shot.
Everything runs in your browser. Your supply log and billing details are never uploaded anywhere.
Log the hours of electricity you actually got each day. TrueBand averages it and applies NERC's own band thresholds (A: 20h+, B: 16-19h, C: 12-15h, D: 8-11h, E: 4-7h).
Compares your billed band's rate against your true band's rate and multiplies by your kWh consumed — a concrete Naira figure, per cycle and per year.
If you consume 50kWh or less a month, TrueBand flags whether you may qualify for NERC's subsidized ₦4/kWh Lifeline Tariff instead of your current rate.
Generates a formal letter citing NERC's band rules and your own supply log as evidence — ready to submit to your DisCo's Customer Complaints Unit or NERC's portal.
| Option | Price | Logs your real hours | Complaint letter ready to file |
|---|---|---|---|
| Tariff guides & bill calculators (BillsGuide, NAIJASABI) | Free | No (generic band info only) | No |
| "How to complain to NERC" guides | Free | No | No — you write it yourself |
| DisCo Customer Complaints Unit directly | Free | No — you bring your own evidence | No |
| TrueBand Pro | $5 (one-time) | Yes | Yes |
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